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Family & Children’s Services
Privacy Policy


Family & Children’s Services’ Privacy Policy covers the collection, use, and disclosure of personal information that may be collected anytime you interact with Family & Children’s Services, such as when you visit our website, when you donate to Family & Children’s Services or when you call our office. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Family & Children’s Services, and we go to great lengths to protect it.

Why we collect personal information

We collect your personal information because it helps us deliver a superior level of client service. It enables us to give you convenient access to our programs and services and to focus on areas of greatest interest to you. In addition, your personal information helps us keep you posted on the latest program or service announcements and special events that you might like to hear about.

What information we collect and how we may use it

There are a number of situations in which your personal information may help us give you better services, For example:
  • We may ask for your personal information when you’re discussing a service issue on the phone, registering for a community based program, special event, participating in an online survey or initiating services.

  • When you interact with Family & Children’s Services, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Family & Children’s Services’ services you are seeking from the Agency.

  • We may use personal information to provide programs that you have requested as well as for auditing, research, and analysis to improve Family & Children’s Services’ services.

When we disclose your information

Family & Children’s Services takes your privacy very seriously. Family & Children’s Services does not sell or rent your contact information to other marketers.

How we protect your personal information

Family & Children’s Services takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.

Integrity of your personal information

Family & Children’s Services has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by periodically letting us know, click here to send us your current contact information.

Kids

Family & Children’s Services does not knowingly collect personal information from children under 13 for marketing purposes, but because some information is collected electronically, it can appear to be the personal information of the Family & Children’s Services potential client or donor and will be treated as such by this privacy policy. If a child under 13 submits personal information to Family & Children’s Services and we learn that that personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.

Our agency-wide commitment to your privacy

As we said, Family & Children’s Services takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Family & Children’s Services employees and strictly enforce privacy safeguards within the company.

International users

Commerce regarding the collection, use, and retention of personal information collected from the European Union. The following link provides more information about the U.S. Department of Commerce Safe Harbor Program. Family & Children’s Services’ website has links to the sites of other organizations. Family & Children’s Services is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those organizations

Privacy questions

If you have questions or concerns about Family & Children’s Services’ Privacy Policy or data processing, please email us at info@facsnj.org. The Family & Children’s Services will respond to your inquiry within 30 days.

If you do not want Family & Children’s Services to keep you up to date with Family & Children’s Services news and the latest information on programs and services click here to unsubscribe.

Family & Children’s Services may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.

Family & Children’s Services, 40 North Avenue, Elizabeth, NJ 07208, USA Last updated June 13, 2008

© 2008 Family & Children’s Services Inc. All rights reserved.